Open a channel
Route a message to our team
Kunming Feiruling E-Commerce Co., Ltd. keeps a live line for every kind of enquiry: a question about a service, a wish to see a past build, or the start of a brand new route plan. Choose the channel that suits you, and someone who knows the board rather than a script will answer.
FEIRULINK-CONTACT v2 · line activeSay hello on your own line
Pick whichever channel is easiest for you. We check email across the working week, keep phone hours for clients who prefer a voice, and we are glad to meet in person at our office in the Wuhua District of Kunming.
Hours we keep on the line
Our engineers read every message that reaches the care inbox and we answer with a person, never an automated promise. During the working week you can expect a considered reply within one business day, and often much sooner. For urgent payment or checkout matters, a phone call during office hours reaches a human who can loop in the right specialist on the spot.
We keep our calendar honest, so a busy build never hides behind a silent inbox. If we cannot answer immediately we say so plainly and set a clear time when you will hear from us. A routed business trusts its channels, and so do we.
Three questions we hear often
Yes. Many of our engagements begin with one brave store whose owner wants room to grow. We scale the depth of the work to the size of the shop, and we build in a way the owner can carry forward without a permanent consultant on retainer.
A focused storefront or a single integration usually lands within a few weeks, while a full platform rebuild or a cross-border portal runs for several months. We publish a route plan up front with clear milestones, so you always know which trace is being laid and when the switch will flip.
Gladly. Commerce is borderless and so is our working day. We meet clients across time zones by video, keep written updates in English or Chinese, and we are comfortable routing work for teams anywhere, because a crossed border is simply another line on the board.
Kunming Feiruling E-Commerce Co., Ltd. keeps its inbound line open. Write to us today and we will reply with a real person and a straight answer.
care@feirulink.buzz · +17248817363 · office hours below the silkscreen.